Privacy Policy
Your data protection is our priority. We are committed to transparency and security in handling your information.
Data Security
Enterprise-grade encryption for all data in transit and at rest.
Transparency
Clear communication about what data we collect and why.
User Control
You have full rights to access, modify, or delete your data.
Minimal Collection
We only collect data necessary to provide our services.
Last updated: March 2025
1. Information We Collect
We collect information you provide directly to us, including: name, email address, company name, phone number, business requirements, and facility specifications. We also collect usage data such as IP address, browser type, and pages visited.
2. How We Use Your Information
Your information is used to: provide robotics procurement services, communicate about your inquiries, send service updates, improve our website, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We may share your information with robotics manufacturers solely for the purpose of obtaining quotes and specifications for your procurement needs. All third parties are bound by confidentiality agreements.
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, this is 7 years for business records. You may request deletion at any time.
5. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion, object to processing, data portability, and withdraw consent. Contact privacy@ensemblecontrol.com to exercise these rights.
6. Cookies and Tracking
We use essential cookies for website functionality and analytics cookies to understand usage patterns. You can control cookie settings through your browser. We do not use cookies for advertising purposes.
7. Data Security Measures
We implement industry-standard security measures including SSL encryption, secure servers, access controls, regular security audits, and employee training on data protection.
8. International Data Transfers
As a global company, your data may be transferred to countries outside your residence. We ensure adequate protection through Standard Contractual Clauses and other legal mechanisms.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover such collection, we will delete the information immediately.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services constitutes acceptance of updated policies.
11. Compliance
We comply with GDPR (EU), CCPA (California), and other applicable data protection regulations. Our Data Protection Officer can be reached at dpo@ensemblecontrol.com.
12. Contact Us
For privacy-related questions or concerns, contact: privacy@ensemblecontrol.com or Ensemble Control Inc, 1252 E Main Street Unit D, Columbus, OH 43205, United States.
Compliance & Certifications
We meet global data protection standards.